• Coverage: Amesbury, Andover, Arlington, Ashby, Ashland, Avon, Ayer, Bedford, Belmont, Beverly, Billerica, Boston, Boxford, Burlington, Cambridge, Chelsea, Concord, Danvers, Dracut, Essex, Everett, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Hudson, Ipswich, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Marlborough, Medford, Melrose, Merrimac, Methuen, Middleton, Nahant, Natick, Newbury, Newburyport, Newton, North Andover, Peabody, Reading, Revere, Rowley, Salem, Salisbury, Saugus, Sherborn, Shirley, Somerville, Stoneham, Sudbury, Swampscott, Tewksbury, Topsfield, Townsend, Tyngsborough, Wakefield, Waltham, Watertown, Wayland, Wenham, West Newbury, Westford, Weston, Wilmington, Winchester, Winthrop, Woburn

• Veteran & Fare Policy: Active-duty military in uniform or with active service ID ride free on MBTA buses and subways. Veterans with a 70%+ VA rating qualify for a Transportation Access Pass (TAP) CharlieCard offering ~50% off one-way fares and passes (including Commuter Rail).

• How to Apply: Apply online via the MBTA Reduced Fare Portal (MyCharlie) or in person at the CharlieCard Store at Downtown Crossing (Boston) with your VA Benefits Summary letter.

The Route 39 bus directly serves the Jamaica Plain VA Medical Center. The Green Line E streetcar also stops at Heath Street next to the Jamaica Plain VA. The Needham Commuter Rail Line stops adjacent to the West Roxbury VA Medical Center. The Route 62 bus connects Alewife Station directly to the Bedford VA Hospital.

• Coverage: Greater Lowell, Billerica, Chelmsford, Dracut, Tewksbury, Tyngsborough, Westford

• Veteran & Fare Policy: Currently offering fare-free rides on all fixed-route buses and Road Runner paratransit through September 30, 2026. Outside fare-free periods, veterans with a 70% or higher VA rating qualify for a TAP CharlieCard for 50% off.

• How to Apply: Complete the LRTA TAP Application and submit it at the Gallagher Intermodal Center in Lowell alongside your VA rating letter.

LRTA serves local outpatient clinics in Lowell, with transfer points connecting to paratransit for the Edith Nourse Rogers Memorial Veterans Hospital in Bedford.

LRTA also offers Road Runner Paratransit and Road Runner Senior Dial-A-Ride shared ride services on a reservation basis to eligible individuals within 3/4 mile of LRTA’s fixed-route bus routes.

• Paratransit services include shared origin-to-destination service to certified individuals who are unable to ride on LRTA’s fixed-route buses or travel to or from LRTA bus stops due to their disability some or all of the time using lift-equipped vehicles. The service operates on the same days and at the same time. Apply here. Eligible visitors may receive services for up to 21 days each calendar year.

• Senior Dial-a-Ride provides curb-to-curb service to residents who are at least 60 years old and reside within 3/4 mile of an LRTA bus route. Medical-related trips are prioritized, with other trip purposes accommodated on a space-available basis. Eligible registered customers may travel anywhere within the Road Runner ADA service area on weekdays (except holidays) from 8am – 2:30pm. Apply here.

• Coverage: Amesbury, Andover, Boxford, Georgetown, Groveland, Haverhill, Lawrence, Merrimac, Methuen, Newbury/Byfield, Newburyport, North Andover, North Reading, Rowley, Salisbury, and West Newbury.

• Veteran & Fare Policy: 100% Fare-Free. All MeVa fixed-route bus and EZ Trans paratransit services are fare-free systemwide.

• How to Apply: No application or ID card is required to ride fixed-route buses. For veterans requiring travel outside the MeVa network into MBTA zones, contact MeVa Customer Service to obtain a statewide TAP ID.

Medi MeVa is a no cost curb-to-curb transportation service offered to VA Bedford on Wednesdays & Fridays for Veterans and their families. Rides are available with one trip to Bedford in the morning and one returning in the afternoon. The hours are flexible and will vary depending on appointment times and demand.

• Click here to download the Medi MeVa brochure.

• Coverage: Gloucester, Rockport, Manchester-by-the-Sea, Essex.

• Veteran & Fare Policy: Fixed-route buses operate with reduced fare reciprocity for TAP and Statewide Access Pass cardholders; seasonal fare-free programs may apply under state transit grants.

• How to Apply: Veterans can apply online through the MBTA Reduced Fare Portal to receive a TAP card. Alternatively, the paper Transportation Access Pass (TAP) Application can be printed and brought directly to the CATA Administrative Office in Gloucester along with a VA 70%+ disability letter.

• Coverage: Abington, Acushnet, Attleboro, Bellingham, Berkley, Braintree, Bridgewater, Brookline, Carver, Cohasset, Canton, Dartmouth, Dedham, Dighton, Duxbury, East Bridgewater, Easton, Fairhaven, Fall River, Foxborough, Franklin, Freetown, Halifax, Hanover, Hanson, Hingham, Holbrook, Hull, Kingston, Lakeville, Mansfield, Marshfield, Medfield, Medway, Middleborough, Millis, Milton, New Bedford, Needham, Norfolk, North Attleborough, Norton, Norwood, Pembroke, Plainville, Plymouth, Plympton, Quincy, Randolph, Raynham, Rehoboth, Rockland, Scituate, Seekonk, Sharon, Somerset, Stoughton, Swansea, Taunton, Walpole, Wareham, Wellesley, West Bridgewater, Westport, Westwood, Weymouth, Whitman, Wrentham

• Veteran & Fare Policy: Active-duty military in uniform or with active service ID ride free on MBTA buses and subways. Veterans with a 70%+ VA rating qualify for a Transportation Access Pass (TAP) CharlieCard offering ~50% off one-way fares and passes (including Commuter Rail).

• How to Apply: Apply online via the MBTA Reduced Fare Portal (MyCharlie) or in person at the CharlieCard Store at Downtown Crossing in Boston with your VA Benefits Summary letter.

• Coverage: New Bedford, Fall River, Acushnet, Dartmouth, Fairhaven, Freetown, Mattapoisett, Somerset, Swansea, Westport

• Veteran & Fare Policy: Fixed-route bus service has operated under fare-free grants. When standard fares apply, veterans with a 70%+ VA rating qualify for the Statewide Access Pass.

• How to Apply: Print and complete the SRTA Access Pass Application. Submit it with your official VA disability rating letter by mail to the SRTA Administrative Office or in person at the New Bedford or Fall River Terminals.

• Coverage: Attleboro, Bellingham, Berkley, Carver, Dighton, Duxbury, Foxborough, Franklin, Halifax, Hanover, Kingston, Lakeville, Mansfield, Marshfield, Medway, Middleborough, Norfolk, North Attleborough, Norton, Pembroke, Plainville, Plymouth, Plympton, Raynham, Rehoboth, Scituate, Seekonk, Taunton, Wareham, Wrentham

• Veteran & Fare Policy: Fixed-route service honors the Statewide Access Pass for 50% off regular fares; select routes frequently feature grant-funded fare-free programs. All fixed-route bus lines and ADA paratransit services are currently operating fare-free through June 30, 2027.

• How to Apply: Download and print the GATRA Statewide Access Pass Application. Submit the completed forms alongside your official VA rating verification either in person at a GATRA customer center, or mail the paperwork directly to the GATRA Administrative Office.

Under Miles for Health, GATRA provides long-distance medical transit for seniors and ADA/disabled riders for seniors and ADA eligible customers. They provide a Boston schedule Monday, Tuesday, Thursday and Friday. All other long distance medical trips, such as Burlington, Framingham, Worcester, etc., will be scheduled on Wednesdays. Appointments must be made between 9am–1pm.

• Coverage: Brockton, Abington, Avon, Bridgewater, East Bridgewater, Easton, Hanson, Rockland, Stoughton, Whitman

• Veteran & Fare Policy: All fixed-route buses and Dial-a-BAT paratransit services are operating completely fare-free through June 2027. Veterans with a 70% or higher VA disability rating qualify for a specialized Transportation Access Pass (TAP) CharlieCard for 50% off regular fares.

• How to Apply: To get a physical photo ID card for regional travel, you can apply directly by calling BAT customer service at 508-638-5939 or visiting the BAT Centre Customer Service Office in Brockton. Applications can also be submitted through the shared regional MBTA Reduced Fare Portal. You must submit your completed paperwork alongside an official VA Benefits Summary Letter confirming your disability rating.

BAT Route 3 runs regular weekday and weekend service directly to the Brockton VA Medical Center campus. The Gateway Link (a regional partnership connecting Fall River, Taunton, and Brockton) also provides a cross-regional fixed connection at the Brockton VA.

• Coverage: Barnstable, Bourne, Brewster, Chatham, Dennis, Eastham, Falmouth, Harwich, Mashpee, Orleans, Provincetown, Sandwich, Truro, Wellfleet, Yarmouth

• Veteran & Fare Policy: Reduced fare available for half-price travel. Veterans with 70%+ VA disability qualify for a CCRTA Reduced Fare Pass. CCRTA also coordinates direct veteran shuttles to VA healthcare facilities in Providence and Boston. All standard local fixed-route buses are currently operating completely fare-free due to state budget grant extensions.

• How to Apply: Review the CCRTA Reduced Fare Eligibility Criteria to verify required paperwork. Bring your official VA Rating Decision Letter in person to the Hyannis Transportation Center to immediately process and obtain your photo ID pass.

CCRTA runs scheduled Boston Hospital Transportation (BHT) Monday–Thursday passenger van service from Cape Cod commuter lots to all major Boston medical centers, including the Jamaica Plain and West Roxbury VA facilities. Reservations required; round-trip fares are heavily discounted.

• Coverage: Aquinnah, Chilmark, Edgartown, Oak Bluffs, Tisbury, West Tisbury

• Veteran & Fare Policy: Reduced fares for individuals with disabilities and honors statewide reduced-fare credentials. All standard VTA bus services are currently operating completely fare-free through June 30, 2027 due to extended budget grant funding.

• How to Apply: For general fixed-route reduced credentials, review the VTA Fares and Passes Information. If you are looking to secure door-to-door access, download the printable VTA Statewide Paratransit Application and submit it alongside your VA disability paperwork to the VTA Administrative Office in Edgartown.

Coverage: Town and island of Nantucket.

Veteran & Fare Policy: Reduced one-way fares apply to eligible veterans and individuals with disabilities on seasonal fixed-route services.

How to Apply: Apply through the NRTA Greenhound Building or administrative office with your VA rating decision documentation.

• Coverage: Auburn, Boylston, Fitchburg, Grafton, Harvard, Holden, Lancaster, Leicester, Leominster, Lunenburg, Millbury, Northborough, Paxton, Shrewsbury, Southborough, Spencer, Sterling, West Boylston, Westborough, Westminster, Worcester

• Veteran & Fare Policy: Active-duty military in uniform or with active service ID ride free on MBTA buses and subways. Veterans with a 70%+ VA rating qualify for a Transportation Access Pass (TAP) CharlieCard offering ~50% off one-way fares and passes (including Commuter Rail).

• How to Apply: Apply online via the MBTA Reduced Fare Portal (MyCharlie) or in person at the CharlieCard Store at Downtown Crossing in Boston with your VA Benefits Summary letter.

• Coverage: Worcester, Auburn, Blackstone, Brookfield, Brimfield, Douglas, Dudley, East Brookfield, Grafton, Holland, Holden, Leicester, Millbury, New Braintree, Northbridge, North Brookfield, Northborough, Oakham, Oxford, Paxton, Princeton, Rutland, Shrewsbury, Southbridge, Spencer, Sturbridge, Sutton, Uxbridge, Wales, Warren, Webster, West Boylston, West Brookfield, Westborough, Westminster, Worcester

• Veteran & Fare Policy: 100% Fare-Free. All WRTA fixed-route buses and paratransit services are fare-free.

• How to Apply: No fare or ID is required for WRTA buses. For veterans traveling outside Worcester on connecting systems (like the MBTA Commuter Rail into Boston), review the guidelines on the WRTA Fares and Passes Information page, then visit the WRTA Hub at Union Station in Worcester with your VA letter to obtain a TAP CharlieCard, or visit the MyCharlie Reduced Fare Portal online.

• Coverage: Fitchburg, Gardner, Leominster, Ashburnham, Ashby, Athol, Ayer, Barre, Bolton, Boxborough, Hardwick, Harvard, Hubbardston, Lancaster, Littleton, Lunenburg, Phillipston, Royalston, Shirley, Sterling, Stow, Templeton, Townsend, Westminster, Winchendon

• Veteran & Fare Policy: MART fixed-route services currently operate fare-free. Where fares are assessed or for statewide travel, veterans with a 70%+ VA rating receive a 50% discount.

• How to Apply: Review the checklist on the MART Apply Online Document Portal. You can download the universal paper Transportation Access Pass (TAP) Application to fill out and submit in person at the MART Intermodal Transportation Center in Fitchburg. Alternatively, you can apply online at the MyCharlie Reduced Fare Portal.

MART operates specialized weekday Veterans Healthcare Transportation with shuttles connecting veterans in North-Central Massachusetts directly to VA healthcare facilities in Boston and Worcester. Rides are free for active-duty military and eligible veterans with ID.

• Coverage: Agawam, Amherst, Belchertown, Blandford, Chicopee, East Longmeadow, Easthampton, Granby, Hadley, Hampden, Hatfield, Holyoke, Longmeadow, Ludlow, Monson, Northampton, Palmer, Pelham, Russell, South Hadley, Southampton, Springfield, Southwick, Ware, West Springfield, Westfield, Wilbraham.

• Veteran & Fare Policy: All standard fixed-route local buses and paratransit services are operating completely fare-free. Outside of fare-free initiatives, eligible veterans with a 70% or higher VA disability rating qualify for a 50% reduced fare ticket or pass.

• How to Apply: Review the ID requirements on the PVTA Rider Resources Page. Bring your official VA 70%+ disability summary letter in person to obtain your Photo ID pass at the Springfield or Northampton Customer Service Center. For regional travel on connecting state networks like the MBTA, you can via the online MyCharlie Reduced Fare Portal.

Routes R42 and R44 terminate on-campus at the Leeds VA Medical Center (Northampton) from the Academy of Music and Florence center. PVTA routes in Springfield directly serve the Springfield VA Outpatient Clinic.

• Coverage: Ashfield, Bernardston, Buckland, Charlemont, Colrain, Conway, Deerfield, Erving, Gill, Greenfield, Hawley, Heath, Leverett, Leyden, Monroe, Montague, New Salem, Northfield, Orange, Rowe, Shelburne, Shutesbury, Sunderland, Warwick, Wendell, Whately.

• Veteran & Fare Policy: Fixed-route buses operate fare-free through state funding grants. For regional reciprocal travel, TAP and Access passes are issued and honored.

• How to Apply: Download and fill out the paper FRTA Transportation Access Pass Application. Submit the completed forms along with a copy of your official VA benefits verification letter in person or via mail to the John W. Olver Transit Center in Greenfield. If you are looking to commute down into connecting systems like the MBTA, you can apply online via the MyCharlie Reduced Fare Portal.

• Coverage: Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mount Washington, New Marlborough, North Adams, Otis, Peru, Pittsfield, Richmond, Savoy, Sheffield, Stockbridge, Tyringham, Washington, West Stockbridge, Williamstown, Windsor

• Veteran & Fare Policy: Fixed routes operate fare-free through June 30, 2027; standard fare policies offer half-price fares for eligible disabled veterans.

• How to Apply: Review the credentials check on the BRTA Rules and Policies Page. Bring your official VA disability summary letter in person to complete the Reduced Fare ID application at the Joseph Scelsi Intermodal Transportation Center in Pittsfield. For integrated statewide travel on connecting networks like the MBTA, apply via the online MyCharlie Reduced Fare Portal.

BRTA partners with Soldier On to run the Veterans and Families Call Center. This program provides dedicated transportation Monday through Friday directly to the Edward P. Boland VA Medical Center in Leeds (Northampton), the Albany VA Medical Center in New York, and the Pittsfield VA Outpatient Clinic. Veterans and their families in need of transportation can call (413) 418-4300 or toll free at (855) 483-8743 to schedule.